FAQ

When will my order arrive?

Most orders are made in 2 to 4 business days and arrive 3 to 5 business days after shipping. See our Holiday Shipping Deadlines page for Christmas cutoffs.

Will I see a proof?

For photo ornaments, yes: we email a proof within 24 hours. Reply to approve or request a change. For name-only items, what you type is what we print, so please double-check spelling.

Can I order for the whole family?

Yes! Add one item per person. Buy 4 or more sweatshirts and save 10%, or get any 3 ornaments for $49.99.

Do you ship outside the US?

Right now we ship within the US only so we can guarantee Christmas delivery.

Something went wrong with my order.

Email us a photo within 14 days and we'll reprint it free.